Privacy Policy
WRAPTIK LLC (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, submit a form, or use our services.
1. Information We Collect
We may collect the following information:
- Full Name
- Phone Number
- Email Address (optional)
- Vehicle information (make/model/year)
- Service interest or message
This information may be collected through:
- Lead forms (e.g. Facebook/Instagram ads)
- Website forms
- Phone calls or text messages
- In-person or online communication
2. How We Use Your Information
We use your information to:
- Contact you about pricing or scheduling
- Provide quotes for our services
- Follow up on your request
- Improve our services and customer experience
- Send important updates or promotions (if you consent)
- We do not sell or share your personal information with third parties for their marketing purposes.
3. SMS/Text Messaging
WRAPTIK LLC may send SMS text messages to customers who have provided their phone number and opted in to receive messages. These messages may include:
- Appointment confirmations and reminders
- Scheduling assistance and availability updates
- Service status updates
- Missed call follow-ups
- Responses to customer inquiries
Message frequency varies based on your interaction with our services.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us at wraptik@gmail.com or +1 (206) 399-7751.
Consent to receive SMS messages is not a condition of purchasing any goods or services from WRAPTIK LLC.
We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for promotional purposes.
4. Legal Basis (for compliance)
We process your information based on:
- Your request for our services (legitimate interest)
- Your consent when submitting forms
- Legal or security requirements
5. Data Protection
We take reasonable measures to protect your information against loss, unauthorized access, or misuse. Only authorized team members may access your data.
6. Data Retention
We keep your information only as long as necessary to provide services or comply with legal obligations. You may request deletion at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent to be contacted
- To make a request, contact us at: wraptik@gmail.com
8. Contact Information
WRAPTIK LLC
958 Industry Drive
Tukwila, WA 98188
Email: wraptik@gmail.com
Phone: +1 (206) 399-7751
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted with a new “Effective Date.”
10. Consent
By submitting your information or using our services, you agree to this Privacy Policy.